Business Administrator Apprenticeship
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Company: STOURPORT MANOR HOTEL LIMITED
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Location: DY13 9JA
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Business and administration
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Ref: NAS-2000030726
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Application Deadline Date: 01/06/2026
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Start Date: 08/06/2026
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Positions Available: 1
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Working Week: Weekdays, 9am-5pm.
Brief Description
As our Business Administrator Apprentice, you will play an important part in supporting the day-to-day operations of our hotel operation. Your responsibilities will include managing incoming emails, maintaining and organising documents, updating our till and procurement systems, and assisting with essential administrative tasks.
Training to be Provided
Work-based training will take place on-site at the Stourport Manor Hotel and once a month at Worcester Campus.
Future Prospects
Upon successful completion of the apprenticeship, the apprentice may have the opportunity to progress into a permanent full-time administrative position within the business.
Potential roles include Hotel Office Administrator, Reservations & Administration Assistant, Operations Support Assistant, or Procurement & Systems Coordinator.
As the business continues to grow, there may also be opportunities to develop into roles supporting HR administration, finance support, or operations management.
We aim to retain motivated staff and help them build long-term careers within the hospitality sector.
Vacancy Detail
- Managing incoming emails, responding where appropriate, and directing messages to relevant team members.
- Organising, updating, and maintaining digital and physical documents to ensure accurate record-keeping.
- Updating and supporting the maintenance of our till and procurement systems, including inputting data and checking for errors.
- Assisting with general office administration tasks such as filing, scheduling, and updating internal logs.
Other Information
- The apprentice will be working in a busy hospitality environment, where priorities can change quickly, so good organisation and adaptability are important.
- Some tasks will require confidentiality and accuracy, particularly when handling documents, data, and internal systems.
- The role involves regular computer-based work, so confidence in using IT systems (or willingness to learn) is essential.
- The apprentice will need to communicate clearly with different members of staff, both front-of-house and management, so good communication skills are key.
- There may be occasions where the apprentice is required to work independently (under guidance) as well as part of a wider team.
- Due to the nature of hospitality, a positive attitude towards problem-solving will help the apprentice succeed.