Apprentice Business Administrator

  • Company: City College Norwich
  • Location: Norfolk, NR2 2LJ
  • Type: Apprenticeship
  • Salary: Apprenticeship Minimum Wage
  • Sector: Business and administration
  • Ref: NAS-2000030887
  • Application Deadline Date: 31/05/2026
  • Start Date: 01/09/2026
  • Positions Available: 1
  • Working Week: Monday to Friday, shifts to be confirmed.

Brief Description

Support the processing of examination and achievement administrative tasks ensuring they are complete and accurate in a timely manner. This includes maintenance of a large student database and the interrogation of the data contained within.

Training to be Provided

Apprenticeship training will take place at City College Norwich.

Future Prospects

City College Norwich offers a supportive and inclusive working environment, excellent training opportunities and the chance to make a real difference to learners’ experiences and outcomes. This apprenticeship is an ideal stepping stone into a career in education administration.

Vacancy Detail


  • To work with academic staff to ensure all examinations and achievement processes are processed efficiently.

  • To process registrations, test bookings and achievements accurately and timely. Liaising and advising as necessary both internally and externally.

  • To provide excellent customer service and support through the examinations and achievement process.

  • Management of own area of work ensuring all students and academic staff requirements and needs are timely, accurate and complete.

  • To link closely with a number of teams to support examinations process.

  • Support examination conduct activities, with the preparation of Attendance Registers, the issuing of exam papers and the collation and dispatch of papers/materials to the relevant Awarding Organisation when required.

  • To process examination and achievement data, ensuring eligibility for government funding and to establish student fees in conjunction with internal policies.

  • To have an awareness of  the integrity of the exams process by maintaining a thorough understanding of the JCQ and other Awarding Organisations regulations including funding regulations.

  • To be responsible for the quality of data in the appropriate computer systems, this involves data entry, checking and control, amendments, interrogation, and scanning. Including the use of Reports and any other databases as necessary.

Other Information

Occasional evening or weekend working may be required.


The role is subject to safeguarding checks in line with college policy.

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