Apprentice Business Administrator

We are looking for an enthusiastic and motivated individual to join our busy reception team as a Level 3 Business Administrator Apprentice. This is an excellent opportunity to develop a wide range of business administration skills within a professional and supportive solicitors' practice while working towards a nationally recognised Level 3 qualification.

Reception is at the heart of our firm. As the first point of contact for clients, visitors and telephone enquiries, you will play a key role in ensuring the smooth running of the office and providing an excellent client experience. As your confidence and knowledge develop, you will also support wider administrative functions across the business.

Key responsibilities include:

• Welcoming clients and visitors in a professional and friendly manner


• Answering, screening and directing telephone calls


• Managing incoming and outgoing post and courier deliveries


• Preparing meeting rooms for client appointments


• Scanning, copying and electronically filing documents


• Assisting with document production and general office administration


• Supporting departments with administrative projects and day-to-day tasks


• Maintaining accurate records using the firm's case management and office systems


• Ensuring reception and client areas remain tidy and presentable


• Handling confidential information with discretion and professionalism

We are looking for someone who:

• Has excellent communication and customer service skills.


• Is organised and enjoys working in a busy environment.


• Has a positive attitude and is keen to learn.


• Has good attention to detail and takes pride in producing accurate work


• Is confident using computers and willing to learn new systems


• Can work well as part of a team and use their own initiative


• Demonstrates professionalism, reliability and a smart appearance


• No previous legal experience is necessary as full training will be provided


• What matters most is your enthusiasm, willingness to learn and commitment to providing outstanding service

Additional information

• This is an office-based position within a busy solicitors' practice


• You will work towards a Level 3 Business Administrator Apprenticeship


• Full training and ongoing support will be provided by experienced colleagues


• The successful candidate will be expected to maintain strict confidentiality at all times