IT Desktop Support Apprentice
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Company: Womble Bond Dickinson (UK) LLP
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Location: Bristol, BS1 6DZ
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Type: Apprenticeship
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Salary: Competitive Salary
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Sector: Digital
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Ref: NAS-2000051085
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Application Deadline Date: 15/10/2026
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Start Date: 02/11/2026
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Positions Available: 1
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Working Week: Full time- Office Based- Monday to Friday 9am to 5pm
Brief Description
We currently have an exciting opportunity for an IT Support Apprentice to join our IT Support team based in our Bristol office.
This IT apprenticeship offers you the opportunity to gain a formal IT qualification (Microsoft Azure Cloud Support Specialist Level 3 Apprenticeship) as well as receiving paid on-the-job training.
Training to be Provided
- Training takes place on the job at our Bristol Office
Future Prospects
- Once completed you will be offered a full time role as a Level 2 Desktop Support Analyst
Vacancy Detail
- Join the IT Services function, supporting the IT Support team in delivering high-quality technical support across the firm
- Gain hands-on experience providing deskside support and troubleshooting endpoint devices
- Support colleagues with Microsoft 365, mobile devices, printing, scanning, video conferencing, and AV technology
- Assist with resolving user access issues, incidents, and technical queries
- Contribute to knowledge management and documentation to improve service delivery
- Work closely with the Service Desk, Desktop Support Analysts, Infrastructure teams, and IT Training teams
- Help ensure issues are resolved efficiently and colleagues receive a consistent support experience
- Develop technical skills through a combination of structured learning and supervised, hands-on experience
- Build experience within a live professional services IT environment while working towards an industry-recognised qualification
Support IT projects requiring Level 2 involvement, including:
- Hardware refresh programmes
- Office moves and changes
- Application deployments
- Device configuration and setup
- System and device migrations
Other Information
- Passing a Disclosure and Barring Service (DBS) check