IT Support Apprentice
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Company: DARK KNIGHT LTD
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Location: Newbury, RG14 5SJ
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Type: Apprenticeship
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Salary: £16,000.00 per year
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Sector: Digital
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Ref: NAS-2000055438
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Application Deadline Date: 27/10/2026
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Start Date: 28/10/2026
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Positions Available: 1
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Working Week: Monday - Friday 8.30am - 5.30pm.
Brief Description
This is an ICT Level 3 Apprenticeship role - split 80/20 between employment with the employer, and learning and gaining qualifications with Solveway Apprenticeships!
Training to be Provided
Remote Learning.
Information and Communications Technician Level 3 Apprenticeship Standard:
Training Provided:
- CompTIA A+
- Microsoft AZ-900
Future Prospects
After successfully completing the Level 3 Information Communications Technician apprenticeship, the apprentice will have developed practical IT support skills, technical knowledge and professional workplace behaviours to support progression within the organisation.
The apprentice may be considered for progression onto a higher apprenticeship, such as the Advanced IT Level 4 programme, subject to performance and business needs.
There may also be opportunities to progress into more senior IT roles within the organisation, supporting a long-term career within IT, digital infrastructure or technical services.
Vacancy Detail
- Assist with the diagnosis and resolution of hardware, software, and network issues
- Support the installation, configuration, and maintenance of devices and systems
- Assist with user account management and system access
- Support system monitoring, updates, and routine maintenance
- Maintain accurate records of support requests and technical activity
- Communicate effectively with colleagues and stakeholders to provide efficient IT support