Kitchen Team Lead Apprenticeship

As an Apprentice Kitchen Team Leader with Urban Heritage, your motivational skills and passion for customer care make you the perfect person to lead our front of house teams. You'll ensure that each team member knows their stuff and can wow customers with a 5* experience. And it doesn't stop with food and drink! From quizzes to music evenings - your creativity and organisational skills can bring communities closer together.

Urban Heritage are contemporary pubs that blends the character and authenticity of Britain's traditional pubs with the energy and style of modern city living. We celebrate the meeting of old and new and focus on premium drinks, craft beers, cocktails, quality wines and a good menu that balances classic pub favourites with contemporary dishes and seasonal flavours. Whether guests are joining for after-work drinks, weekend brunch, casual dining, or evening occasions, Urban Heritage creates an environment that feels stylish, energetic, and effortlessly welcoming.

As an Apprentice Kitchen Team Leader, you will...

- Prepare, cook, and present food to brand standards, ensuring every dish is served with pride.

- Support and guide the kitchen team, helping to organise service and maintain high performance during busy shifts.

- Deputise for the Kitchen Manager or senior chefs when required, helping to resolve issues and keep service running smoothly.

- Ensure all food hygiene, health & safety, and cleanliness standards are consistently met.

- Monitor stock levels, food preparation, and kitchen organisation to ensure efficient service.

What you'll bring...

- A passion for food and high standards in food preparation and presentation.

- Strong leadership skills and the ability to motivate and support others.

- A calm, organised approach, with the ability to think on your feet during busy services.

- A commitment to maintaining excellent food safety, hygiene, and cleanliness standards.

- A positive, can-do attitude and the ability to work as part of a close-knit team.

We're all about rewarding our team's hard work, that's why you will benefit from...

- Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.

- Free employee assistance program - mental health, well-being, financial, and legal support because you matter!

- Enhanced, family-friendly maternity and paternity policies.

- Menopause Friendly Employer.

- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank.

- Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!

- Wagestream - access your wage before payday for when life happens.

- Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more...

What your apprenticeship includes:

- You won't need to attend college, our apprenticeships are delivered through work-based training which includes a mixture of face-to-face sessions and remote Team calls with your Lifetime Learner Coach every 6 weeks. You will also have a mentor within the workplace to support you.

- Obtain Functional Skills in English and maths, with support tailored to your needs (if you don't already have GCSE or equivalents).

- Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Learner Coach including feedback sessions.

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make - across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.