IT Technician Apprentice - Northwood School
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Company: PARTNERSHIP LEARNING
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Location: Northwood, HA6 1QN
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Type: Apprenticeship
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Salary: £18,000.00 per year
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Sector: Digital
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Ref: NAS-2000056500
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Application Deadline Date: 30/10/2026
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Start Date: 02/11/2026
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Positions Available: 1
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Working Week: Monday - Friday, 8:00am - 4:00pm. Shifts to be confirmed.
Brief Description
Undertake any other duties which may reasonably be regarded as within the nature of the duties, responsibilities and grade of this post. Any changes of a permanent nature will be incorporated into the job description in specific terms, following consultation with the postholder.
Training to be Provided
- ICT (Information Communications Technician) Level 3 Apprenticeship Standard.
- You will also receive full training and support from the Just IT apprenticeship team to increase your skills.
- Your training will include gaining a Level 3 IT qualification. Training schedule has yet to be agreed.
Future Prospects
Tech and digital professionals in London earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career.
Vacancy Detail
DUTIES AND REPONSIBILITIES
Software
- Install operating systems on workstations, update and restore as necessary.
- Software installation, including building and testing Microsoft installer packages for new software then remotely installing as requested by staff.
- Trouble-shoot software issues.
- To investigate software faults, escalate to vendors/supervisor if requires and to actively monitor them until their successful resolution.
- To keep records of Software and Licences and update as necessary.
- Assist with the installation and administration of online ICT tests.
User Admin and support
- To create and delete users as required, assign permissions and troubleshoot user profile, space and settings issues, assist with start and end of year procedures including bulk creation and archiving of users.
- To support staff, when requested, in their use of ICT software and hardware.
- To apply for the blocking/unblocking of web sites as requested by staff.
- To remove/reinstate students’ internet access as requested by staff and keep records.
Restore work of staff and students as requested by staff where possible. - Hardware maintenance and admin.
- To assist in the setting up and security marking new equipment.
- Perform diagnosis procedures on PCs, and peripherals including printers.
- To conduct hardware maintenance, including necessary upgrades and simple repairs.
- To log hardware faults with external agencies and to actively monitor them until their successful resolution.
- Move and set up ICT equipment where appropriate.
- Assist in trouble-shooting and resolving network infrastructure issues, in-house, or with outside agencies when necessary.
- To do daily check on network infrastructure and IT system.
- To carry out and check backups of the network as required.
- To monitor server performance and take action as necessary.
- Ensure and maintain successful deployment of anti-virus software throughout the school.
- To check space available on the servers and take action as appropriate.