Hospitality Supervisor Apprentice
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Company: Sala Thai Kitchen
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Location: St. Albans, AL3 4ED
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Type: Apprenticeship
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Salary: £16,926.00 per year
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Sector: Catering and hospitality
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Ref: NAS-2000057149
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Application Deadline Date: 25/10/2026
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Start Date: 26/10/2026
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Positions Available: 1
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Working Week: Shift work. At least 30 hours a week, you will need to be available to work some weekends and evenings. Exact shifts TBC.
Brief Description
Sala Thai Kitchen is an award-winning Thai restaurant and cooking school in the heart of St Albans, led by Foodies Festival presenter and experienced cookery teacher Thippawan Rashleigh. We're looking for an aspiring leader to support the day-to-day running of the restaurant and grow into a key supervisory role across our restaurant floor.
Training to be Provided
Hospitality Supervisor Level 3.
Training will take place online with our fantastic assessors at Oaklands College.
Future Prospects
After your apprenticeship, you may be offered a permanent position withing the company.
A clear route into a supervisory or management role, with the possibility of progressing into our upcoming second site in Welwyn Garden City.
Vacancy Detail
This apprenticeship follows the nationally recognised ST0230 Hospitality Supervisor standard (Food & Beverage specialism), giving you a genuine Level 3 qualification while you earn and gain hands-on experience in a busy, independent hospitality business.
Key Responsibilities:
- Supervising front-of-house service during shifts, ensuring every guest receives an authentic, memorable Thai dining experience
- Leading and motivating team members during shifts, leading by example on standards and professionalism
- Coordinating table service, bookings, and special events including cooking classes and private dining
- Briefing the team on menu items, specials, and dietary requirements so they can confidently guide customers
- Assisting with staff training and development
- Resolving customer queries and complaints calmly and professionally
- Supporting stock control, ordering, and operational planning, minimising waste and helping manage costs within budget
- Ensuring compliance with food hygiene and health and safety requirements
- Helping implement marketing and promotional activity, working alongside our social media and events team
- Learning to use booking and operational systems, including our staff SOP app