Level 3 IT Solutions Technician Apprenticeship – Dereham Neatherd High School
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Company: INSPIRE ATA LIMITED
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Location: Dereham, NR20 3AX
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Digital
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Ref: NAS-2000057894
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Application Deadline Date: 23/10/2026
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Start Date: 02/11/2026
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Positions Available: 1
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Working Week: Monday to Friday, 8:00am – 4:00pm (Friday until 3:30pm).
Brief Description
We are seeking an enthusiastic and dedicated IT Solutions Technician Apprentice to join our team at Dereham Neatherd High School, part of the Enrich Learning Trust. This is an excellent opportunity to gain hands-on experience supporting IT systems across an educational environment that values innovation, collaboration, and excellence.
Training to be Provided
As an apprentice, you will receive a combination of structured online learning and practical, on-the-job training. You will work towards achieving the Level 3 IT Solutions Technician Apprenticeship standard, supported by experienced mentors and tutors. Regular progress reviews will help you develop your skills, confidence, and career prospects.
Future Prospects
Upon successful completion of the apprenticeship, there may be opportunities for full-time employment within Dereham Neatherd High School or across the Enrich Learning Trust.
Vacancy Detail
- Provide first-line support for IT issues and service requests via the central helpdesk.
- Install, configure, and maintain hardware, software, and network systems.
- Monitor and maintain network security, ensuring compliance with data protection and GDPR regulations.
- Set up new users, manage accounts, and remove access when staff or students leave.
- Support the maintenance and repair of IT equipment, printers, and classroom devices.
- Assist with routine system backups and ensure network stability across the school.
- Provide technical assistance for audio-visual equipment and school events.
- Contribute to IT projects and upgrades across the Trust.
- Support cybersecurity awareness and promote safe digital practices among staff and students.
- Uphold safeguarding responsibilities and maintain confidentiality at all times.
Other Information
All applicants should be aware that, upon a successful offer of employment, a full enhanced DBS check will be completed in line with safer recruitment practices. Right-to-work verification and an online social media screening will also be conducted in accordance with Keeping Children Safe in Education guidance.