Client Relationship Manager Apprenticeship
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Company: BASKETDROP LTD.
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Location:
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Type: Apprenticeship
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Salary: £14,560.00 per year
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Sector: Sales, marketing and procurement
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Ref: NAS-2000057111
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Application Deadline Date: 16/10/2026
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Start Date: 11/01/2027
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Positions Available: 2
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Working Week: Monday to Friday, 9am to 5pm. Includes dedicated time for university modules, online lectures, and blended off-the-job training.
Brief Description
Are you ready to manage critical enterprise accounts? Basketdrop Ltd is looking for an ambitious Client Relationship Manager Apprentice. This high-level role focuses on building trust and maintaining our long-term clients. Gain hands-on commercial experience and access our free in-house training!
Training to be Provided
- The training is delivered as a blended degree model, combining on-the-job client management at Basketdrop Ltd with structured online university learning blocks and interactive digital workshops.
- The apprentice will study towards a fully funded BSc (Hons) in Business-to-Business Sales awarded by Middlesex University.
- Dedicated study days and academic assignments are structured around and strict off-the-job training will follow the time allocations outlined in the Occupational Standard during regular working hours.
- Formal, structured three-way progress reviews will be held systematically every 12 weeks between the apprentice, a Basketdrop Ltd supervisor, and the Middlesex University academic programme team to monitor performance benchmarks.
Future Prospects
- Upon successful completion of the degree apprenticeship, you will have a direct opportunity to transition into a permanent, high-level role within the company.
- Clear internal progression pathways into specialised corporate roles such as Senior Client Relationship Manager or Key Account Manager.
- Long-term opportunities to advance into senior commercial leadership, strategic management, and director-level positions.
- Continued professional development backed by your Middlesex University BSc (Hons) degree, setting you up for rapid advancement as a commercial lead.
Vacancy Detail
- Acting as the primary point of contact for key corporate accounts.
- Building long-term professional trust and maintaining exceptional client relationships.
- Monitoring daily fulfilment lines to ensure zero delivery failures for public sector clients.
- Coordinating with logistics teams to resolve supply chain or transport issues promptly.
- Reviewing key service metrics and tracking client satisfaction feedback.
- Assisting with the onboarding and implementation of our tracking software platform.
- Preparing regular service update briefs and meeting agendas for corporate client reviews.
- Identifying opportunities for client service optimisation and smooth contract delivery.
Other Information
- ESFA Eligibility Requirements: Applicants must meet standard government funding rules, including having lived in the UK/EEA for the last 3 consecutive years and holding the right to work in the UK.
International Travel Compliance: - You must possess a valid, up-to-date passport and meet all visa entry eligibility requirements for business travel to both China and the United States.
- You must have a quiet, dedicated workspace at home with a reliable high-speed internet connection for remote hybrid working days.
- Pre-Employment Screening: Final selection for this role may be subject to standard right-to-work, basic reference, and identity background verification checks.