Customer Service Apprenticeship - Wakefield Specsavers

  • Company: SPECSAVERS OPTICAL SUPERSTORES LIMITED
  • Location: Wakefield, WF1 1JY
  • Type: Apprenticeship
  • Salary: £17,101.92 per year
  • Sector: Sales, marketing and procurement
  • Ref: NAS-2000059024
  • Application Deadline Date: 27/10/2026
  • Start Date: 10/11/2026
  • Positions Available: 1
  • Working Week: Days and shifts to be confirmed. Full-time hours, to include weekend working.

Brief Description

Become an apprentice in our store and you’ll have everything you need to truly realise your potential - with experience in a full-time role, all whilst earning a real wage. Giving customers top-notch advice. Duties include giving customers top-notch advice, giving customers a warm welcome to the store and dealing with orders.

Training to be Provided


  • Level 2 Customer Service Practitioner Apprenticeship Standard

  • English and maths Functional Skills, if required

  • How training will be delivered is to be confirmed

Future Prospects

At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.

Vacancy Detail


  • Giving customers top-notch advice

  • Giving customers a warm welcome to the store

  • Dealing with orders 

  • Efficiently answer telephone calls to the store

  • Advising customers their hearing aids/glasses are ready or delayed as appropriate

Other Information

Before applying, please bear in mind the salary and check that you are able to travel to the store location on a daily basis. This is an entry level position, you must not have worked in the customer service sector before.

Ready to start your adventure?