Operations Administration Support Apprentice
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Company GAIA CLIMATE SOLUTIONS LTD
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Provider WEST SUFFOLK COLLEGE
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Location BURY ST EDMUNDS, IP30 9QS
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Type Apprenticeship
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Salary £16,640.00 per year
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Sector Business and administration
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Ref NAS-2000059319
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Application Deadline Date 06/11/2026
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Start Date 30/11/2026
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Positions Available 1
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Working Week Monday to Friday, 08:00 - 17:00.
Brief Description
Gaia's Operations Team supports installation projects, logistics and aftersales. The team are looking to recruit for a Business Administration Apprentice.
Training to be Provided
- The learner will be studying the Level 3 Business Administrator Apprenticeship Standard qualification.
- There is no attendance required at college, all training will be delivered in the workplace or online.
Future Prospects
On successful completion of the apprenticeship, this role could lead to an administration position, with the potential to progress into a Project Manager role as experience and skills develop.
Vacancy Detail
Day-to-day duties include:
- Liaise with Sales, customers, installers and Logistics to coordinate installation projects.
- Help schedule installations, arrange deliveries, order materials and allocate materials to the warehouse.
- Prepare system design drawings, test sheets and project paperwork for installation and repair teams.
- Maintain the CRM, manage the installation inbox and retrieve, save and record project documentation, including site sign-offs.
- Support engineers’ weekly stock takes and keep stock, tool and toolbox talk records up to date.
- Book deliveries, inductions and accommodation for installers and engineers.
- Help prepare Friday Packs, ITP Packs, Package Quality Plans, PUWER Registers, RAMs and site health and safety paperwork.
- Support project valuations with Accounts, raise repair quotations, organise commissioning and spare parts, and handle manufacturer claims.
- Monitor on-site assessment forms, report issues and uphold Gaia’s health and safety commitment.
- Provide general business support, attend meetings and cover for Project Managers when required.