Apprentice Administrator
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Company: Bradford Teaching Hospitals NHs Foundation Trust
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Location: West Yorkshire, BD9 6RJ
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Sales, marketing and procurement
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Ref: NAS-2000058264
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Application Deadline Date: 27/10/2026
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Start Date: 14/12/2026
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Positions Available: 2
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Working Week: The shift times would be either 8am- 4pm or 9am- 5pm depending on the rotation, with 30 minute lunch break.
Brief Description
The Apprentice will be undertaking a training programme within the Bradford Teaching Hospitals NHS Foundation Trust. Training will be delivered through education sessions and time spent completing administration duties under supervision as well as 1 study day per week to attend education sessions to complete the required qualification.
Training to be Provided
As part of the apprenticeship, you will attend an accredited college course and work towards a Level 2, Customer Service Practitioners course.
You will be supported to complete all required course modules while gaining practical experience in a busy healthcare environment. This allows you to put your learning into practice and develop confidence in the workplace.
Future Prospects
Upon successful completion of the apprenticeship, the apprentice could progress into a full-time Administrator role, with opportunities to develop into a Senior Administrator, Office Manager or Business Support Coordinator. Further training and experience could also lead to progression into specialist areas such as HR, finance or project management.
Vacancy Detail
- Dealing with telephone calls, e-mails and face to face contact with Trust Staff and members of the public, ensuring enquiries are dealt with in an efficient, polite and courteous manner and providing advice when deemed appropriate or relaying clear messages to relevant members of the team
- Reception (to staff or public)
- To maintain a professional manner and appearance at all times
- Appointment booking/ diary management
- Completing standard documentation in accordance with Department/Trust Protocols
- Data collection/ input
- Use of local databases and IT systems, as appropriate
- Word Processing
- Input and basic manipulation of spreadsheets
- Photocopying/ Faxing/ Scanning
- Filing
- Distribution and sorting of internal mail and dispatching documents by post or e-mail
- Prioritisation of workload
- Taking ownership of the completion of any tasks given within an allotted timeframe
- Demonstrating a professional approach to the work as required by the team management
- Taking ownership of any issues or problems and escalating these to the appropriate team member
- Taking responsibility for working within agreed Standard Operating Procedures
- To ensure confidentiality of information relating to patient, relatives and/or staff
Other Information
Applicants should have a positive attitude, be reliable and punctual, and be willing to learn new skills. They should be comfortable working in an office environment, communicating professionally with colleagues and customers, handling confidential information responsibly, and following workplace policies and procedures. Applicants must also be willing to complete all required apprenticeship training and assessments.