Transport Admin Apprentice

  • Company XPO TRANSPORT SOLUTIONS UK LIMITED
  • Location Ilkeston, DE7 6HD
  • Type Apprenticeship
  • Salary £26,463.84 per year
  • Sector Transport and logistics
  • Ref NAS-2000060780
  • Application Deadline Date 12/11/2026
  • Start Date 30/11/2026
  • Positions Available 1
  • Working Week Monday – Friday, 7:30am - 3:30pm or 8:00am - 4:00pm.

Brief Description

Ready for a change? Looking for a role that you can develop into? How would you like to work for a company that can accelerate your career? We are looking for someone like you. We’re currently recruiting for Transport Administrator Apprentice based at our customer site in Ilkeston, Derbyshire for our transport operations.

Training to be Provided

  • Traffic Operator Level 2 Apprenticeship
  • Functional Skills in English and math at level 2 unless exempt through previous qualifications gained

Future Prospects

  • An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence
  • Potential for full-time employment on successful completion of the apprenticeship
  • Transferable skills that are invaluable in the wider world of work

Vacancy Detail

Accountabilities:

  • Liaising with customers regarding delivery schedules, delivery updates and service enquiries
  • Accurate data entry and maintenance of transport management systems
  • Communicating with hauliers, drivers and third-party delivery networks to coordinate collections and deliveries
  • Monitoring daily transport operations and tracking shipments through to completion
  • Proactively notifying customers of delivery dates, times and any delays
  • Investigating delivery failures, service issues and customer complaints, ensuring corrective actions are taken where required
  • Uploading, retrieving and tracing Proof of Delivery (POD) documentation
  • Preparing and issuing loader packs, manifests and delivery paperwork

Other Information

Essential skills required: Good knowledge of UK Geography. Experience in using computer software systems. Successful tracking record in communication and building relationships with customers. Experience in a challenging Customer Service environment.

Ready to start your adventure?