AI & Automation Support Apprentice
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Company INA4 MEDIA LTD
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Provider VELOCITY 1ST LIMITED
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Type Apprenticeship
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Salary Apprenticeship Minimum Wage
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Sector Digital
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Ref NAS-2000060837
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Application Deadline Date 26/11/2026
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Start Date 30/11/2026
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Positions Available 1
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Working Week Monday to Friday 9am to 5pm.
Brief Description
Launch your career in AI and automation with a fully remote Level 4 apprenticeship. You'll use cutting-edge AI tools to solve real client website support requests, build automations, and improve processes while learning from experienced developers. Perfect for anyone passionate about AI, technology and problem-solving.
Training to be Provided
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team.
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Future Prospects
The role offers long-term security and the opportunity to progress into a permanent position.
Vacancy Detail
- Pick up incoming support requests, turn them into tasks on the sprint board and size them
- Use Claude to investigate each request, plan the change and carry it out on the client's site, then check it works
- Reply to clients in plain English to confirm what was done, and log your time against the task
- Spot requests that keep coming back and build Claude skills, prompts or automations so they are quicker and more consistent next time
- Test and check AI-produced changes before they go live, and escalate anything risky or outside your remit
- Keep short how-to notes so the rest of the team can reuse what you build