Desktop Support Engineer Apprentice
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Company NATIONAL HOUSING FEDERATION LIMITED
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Provider LEEP TALENT LIMITED
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Location London, WC1V 6NY
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Type Apprenticeship
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Salary £15,600.00 per year
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Sector Digital
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Ref NAS-2000061512
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Application Deadline Date 27/11/2026
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Start Date 07/12/2026
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Positions Available 1
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Working Week Monday - Friday, 9:00am - 5:30pm. Shifts to be confirmed.
Brief Description
An exciting opportunity has arisen at the National Housing Federation (NHF) for a Desktop Support Engineer. The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around six million people.
Training to be Provided
Information Communications Technician Level 3 Apprenticeship Standard. You will also receive full training and support from the Leep Talent Apprenticeship Team to increase your skills.
Future Prospects
Potential full-time position for the right candidate after completion of the apprenticeship.
Vacancy Detail
An exciting opportunity has arisen at the National Housing Federation (NHF) for a Desktop Support Engineer. The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around six million people.
Key elements of the role:
- Complete responsibility for the helpdesk queue. Taking ownership of all calls logged and working with ICT team members to find an effective resolution.
- Installing, troubleshooting, diagnosing, maintaining, upgrading and auditing all applications, hardware and equipment to ensure optimal workstation performance.
- Working with the ICT team to ensure the NHF's ICT infrastructure is effective, up to date, secure, resilient, able to support the current environment but also capable of providing for future developments in technology.
- Ensuring that all systems and configuration documentation is kept up-to-date.