IT Apprentice
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Company DOORCO LTD
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Provider NOWSKILLS LIMITED
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Location MACCLESFIELD, SK10 2NY
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Type Apprenticeship
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Salary Apprenticeship Minimum Wage
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Sector Digital
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Ref NAS-2000061610
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Application Deadline Date 30/11/2026
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Start Date 30/12/2026
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Positions Available 1
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Working Week Monday - Friday, 9.00am - 5.00pm.
Brief Description
We have an exciting opportunity for an IT apprentice to join our dynamic technology department. Your primary responsibility will be to assist the technology manager in handing IT issues and projects. You will be involved in the day-to-day management of the IT within the business.
Future Prospects
Your earnings can increase over time with an apprenticeship
Successful completion of the apprenticeship may lead to a permanent full-time role, subject to performance and business needs.
Vacancy Detail
- Support day-to-day communication with our Managed Service Provider, under the guidance of the Technology Manager
- Log, track, and escalate IT issues to ensure timely resolution
- Help track outstanding support requests and flag delays to the Technology Manager
- Keep supplier performance management with the manager
- Support users by ensuring issues are followed through to completion
- Maintain documentation of systems, users, IT and Data polices and assets
- Assist the Technology Manager and cybersecurity partner with agreed security activities and recommendations
- Support implementation of security recommendations
- Support the evaluation and testing of approved AI tools and simple automation opportunities
- Report suspected security incidents promptly and assist with agreed response activities under supervision
- Identify opportunities to improve systems and processes. Assist with creating and delivering the business AI strategy
- Support internal projects involving systems or data
- Act as a bridge between technical suppliers and business users
Other Information
- Experience in using computers and other technologies
- Personable
- Honesty and Integrity
- Proactive and able to problem solve
- Strong team player
- Able to ask for guidance when needed and to help others
- Goes the extra mile to get things done
- Timekeeping / working to schedules
- Resilient