IT Apprentice
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Company OTALA.MARKETS LTD
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Provider JBC SKILLS TRAINING LIMITED
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Location ENGLAND, EC2Y 5EA
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Type Apprenticeship
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Salary £16,640.00 per year
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Sector Digital
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Ref NAS-2000061813
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Application Deadline Date 30/11/2026
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Start Date 07/12/2026
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Positions Available 1
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Working Week Monday to Friday. Working hours to be confirmed but typically 9am to 5:30pm.
Brief Description
As we enter the next stage of our development, we are seeking a motivated and enthusiastic individual to join our organisation as a IT Apprentice. You will learn on-the-job by getting hands-on experience.
Training to be Provided
The classroom training for the Information Communications Technician comprises of 4 modules. The apprentice will attend the training in an online classroom with their designated JBC trainer.
The modules taught are:
- Network Fundamentals
- Mobility and Operating Systems
- Cloud Fundamentals
- IT Business Principles
Each module is delivered remotely over five consecutive days, with the training weeks scheduled at intervals throughout the apprenticeship.
Future Prospects
Full-time progression within the organisation may be offered after the successful completion of the apprenticeship.
Vacancy Detail
Key Responsibilities:
- Respond to internal queries face-to-face, over Teams’ chat and via email
- Taking ownership of incidents and resolve common IT issues such as password resets, MFA, Outlook, printers, drives and device performance
- Work with the company MSP to escalate issues
- Review Microsoft 365 and backup alerts
- Support Mac and Windows devices
- Troublshoot network and WiFi issues
- Participate in IT improvement projects and testing activities.
- Attend apprenticeship training sessions and complete all required coursework.
Additional Information:
- Work Environment: Collaborative and and fast-paced environment where team members are encouraged to take initiative and think creatively.
- Application Process: Candidates will undergo a multi-step interview process, including an initial screening, technical assessment, and final interview with senior management.