Business Administration Apprentice
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Company WARE TOWN COUNCIL
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Provider HERTFORD REGIONAL COLLEGE
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Location WARE, SG12 9AL
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Type Apprenticeship
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Salary £26,427.00 per year
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Sector Business and administration
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Ref NAS-2000061725
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Application Deadline Date 27/11/2026
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Start Date 07/12/2026
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Positions Available 1
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Working Week Monday to Thursday, 9.00am to 5.00pm. Friday, 9.00am to 4:30pm.
Brief Description
Provide effective and reliable administrative support to all teams, assisting with the day-to-day running of the office and contributing to the delivery of key council services including general administration, Ware Priory Trading activities, community events, finance, and cemetery and allotments services.
Training to be Provided
Working towards completing Level 3 Business Administration Apprenticeship Standard. Work based learning with attendance at Hertford Regional College Broxbourne campus once per month for workshops with Assessor.
Future Prospects
There may be opportunities for career progression and the potential for a permanent position following successful completion of the apprenticeship.
Vacancy Detail
- Provide day-to-day administrative support to all teams across the Council, including word processing, data entry, filing, scanning, and photocopying.
- Assist with the preparation and distribution of agendas, reports, and minutes for Council and committee meetings.
- Maintain accurate and up-to-date filing systems (both electronic and paper-based) in line with the Council's document management and data protection policies.
- Order office supplies and assist with stock management.
- Support the preparation of correspondence, reports, and documents as directed.
- Assist with organising Council events, including the Annual Allotment Competition and Awards Ceremony and civic ceremonial events.
- Provide administrative cover across service areas as required, including supporting the Cemetery & Allotments Officer and Finance & Admin Officer.
- Set up function rooms, furniture layouts, and basic audio-visual equipment as required under the supervision of the Sales, Marketing and Operations Manager or their team.
- Provide assistance for meeting refreshments as required.
- Support the sales and enquiry process including responding to event enquiries, recording information in the CRM system, and issuing simple quotations and booking forms as directed. Day-to-day operational supervision of Priory Trading tasks is provided by the Sales, Marketing and Operations Manager or their supervisory team.
- Support events team with community activities including meeting and greeting attendees for the community cinema and other activities.
- Act as a first point of contact for visitors to The Priory, greeting members of the public, Councillors, and contractors in a professional and welcoming manner.
- Answer telephone calls, take messages, and direct enquiries to the appropriate member of staff.
- Handle routine written and email correspondence under supervision, drafting responses as directed.
- Maintain the reception kitchen area to a clean and professional standard; monitor the tenant kitchen dishwasher.
- Undertake all activities related to the Business Administrator Level 3 Apprenticeship Standard, including attending off-the-job training sessions.
- Maintain a reflective learning log and contribute to apprenticeship portfolio and progress reviews.
- Undertake such other duties as are reasonably consistent with the grading and character of the post.
- Comply with the Data Protection Act 2018 and the Council's Data Protection Policy.