HR Apprentice

  • Company AGE UK NORTH TYNESIDE
  • Location NORTH SHIELDS, NE29 6QP
  • Type Apprenticeship
  • Salary £19,747.00 per year
  • Sector Business and administration
  • Ref NAS-2000063154
  • Application Deadline Date 04/12/2026
  • Start Date 07/12/2026
  • Positions Available 1
  • Working Week Monday to Friday

Brief Description

The purpose of all job roles at Age UK North Tyneside is to continuously work towards the Group’s main aims and objectives. The HR Apprentice will support the Group Chief Finance & Operating Officer, HR & Training Manager and HR Officer in delivering a high-quality HR and Training service across the organisation.

Training to be Provided

HR Support Level 3 apprenticeship alongside internal training on systems, policies and procedures.

Future Prospects

This position offers the opportunity for career progression and the opportunity to complete the People Professional Level 5 apprenticeship in the future.

Vacancy Detail

Recruitment & Onboarding Responsibilities

  • To support the Recruitment plan by attending recruitment events and assisting with campaigns.
  • To create job advertisements on various job boards such as Indeed, Vonne and LinkedIn.
  • To triage applications and CVs in line with recruitment criteria.
  • To support managers with interview scheduling by contacting shortlisted candidates, sending interview invites and providing the panel with interview packs.
  • To complete candidate compliance checks during the recruitment process.
  • To respond to the job role enquiries received via telephone and email.
  • To progress successful candidates through the compliance and onboarding process, which involves producing associated HR documentation, i.e. conditional offer letters, applying for references and DBS checks and verifying qualifications.
  • Prepare and issue employment contracts and job profiles to new starters, ensuring all signed documentation is returned and maintained within employee personnel files.
  • Act as a point of contact and build influential candidate relationships during the selection process.
  • Assess applicants’ relevant right to work to ensure that the organisation remains compliant with Home Office rules.
  • Onboard new volunteers, ensuring all necessary checks are fully completed to become fully integrated.
  • Create and maintain electronic personnel files.
  • Manage the DBS and Adult Barring process using an online administration tool.
  • Support with all areas of the recruitment and onboarding process along with supporting other HR team members.

Human Resources Responsibilities

  • To populate and maintain the automated HR system with new starter details.
  • Provide administrative support to the HR Manager and HR Officer by handling telephone enquiries and responding to queries received through the HR inbox.
  • To produce employee variation letters, e.g. termination of employment, change of role, change of hours and update the HR system when necessary.
  • To support with sickness absence by ensuring that all sick notes are logged on the HR system and scanned into personnel files.
  • To administer the monthly loyalty awards
  • To support payroll by providing new starter information before cut-off.
  • Support the HR team with administration of wellbeing referrals in line with the Absence Management Process

Team Responsibilities

  • To maintain and organise department filing, scanning and post duties.
  • To participate in team meetings and staff training development.
  • To undertake reasonable activities commensurate with skills and experience.

Compliance Responsibilities

  • To maintain employee, volunteer and customer confidentiality, ensuring compliance with the Data Protection Act/GDPR.
  • To comply with the Health & Safety Management system for the Group
  • Actively participate in apprenticeship training, complete coursework and assessments within agreed deadlines, and apply learning within the workplace

Other Information

Experience of using Microsoft Office applications, including Word, Excel, Outlook and Teams, whether through education, work or voluntary activities.  

Experience of delivering good customer service, either in employment, volunteering, work placement, education or community activities.

Please ensure that you can travel to the employer for your agreed start time as well as being able to attend day release sessions with Access Training on Team Valley 1 or 2 days per month.

Ready to start your adventure?