Account Manager Apprentice Role (Energy Sector - Sales and Relationships Building)
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Company ENERGY INFORMATION TEAM LIMITED
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Provider THE NVQ TRAINING CENTRE LIMITED
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Location CV1 2EL
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Type Apprenticeship
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Salary £15,600.00 per year
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Sector Sales, marketing and procurement
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Ref NAS-2000063087
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Application Deadline Date 30/11/2026
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Start Date 07/12/2026
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Positions Available 3
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Working Week Monday - Friday, 9.00am - 5.00pm (30 min lunch break).
Brief Description
As an Account Manager Apprentice, you will support the team in building and maintaining strong relationships with business customers across the UK. You will communicate with clients, understand their energy requirements, provide advice on energy solutions, respond to enquiries and identify opportunities to improve customer satisfaction.
Training to be Provided
Teaching and learning the skills, knowledge and behaviours within Customer Services.
Future Prospects
On successful completion of the Level 3 Customer Service Apprenticeship, there may be an opportunity to progress into a permanent Account Manager role within the business. You will have the opportunity to develop your skills in customer relationship management, sales, negotiation and energy consultancy, with potential to progress into Senior Account Manager or Business Development roles as you gain experience.
Vacancy Detail
- Build and maintain positive relationships with existing business customers.
- Communicate with clients by phone and email to understand their energy needs.
- Handle customer enquiries and provide a professional, helpful service.
- Support the account management team with day-to-day client requests.
- Research and identify suitable energy solutions to meet customer requirements.
- Prepare quotations, proposals and customer information.
- Follow up with clients to build long-term business relationships.
- Identify opportunities to develop existing accounts and generate new business.
- Keep customer records and CRM systems up to date.
- Liaise with energy suppliers and internal departments to resolve customer queries.
- Monitor customer satisfaction and help resolve any issues or complaints.
- Develop knowledge of the energy industry, energy efficiency and cost-saving solutions.
- Work towards achieving personal and team targets.
- Complete training and coursework towards the Level 3 Customer Service Apprenticeship.
Other Information
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