Level 2 Customer Service Admin Apprentice
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Company DAVID STAGG & ASSOCIATES LTD
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Provider CHELMSFORD COLLEGE
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Location Great Baddow, CM2 8JT
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Type Apprenticeship
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Salary Apprenticeship Minimum Wage
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Sector Sales, marketing and procurement
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Ref NAS-2000063693
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Application Deadline Date 29/11/2026
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Start Date 01/12/2026
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Positions Available 1
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Working Week 37.5 hours per week. Monday - Friday (6 hours off job training day to be confirmed).
Brief Description
We are seeking a motivated and enthusiastic Apprentice Customer Service Administrator to join our busy and supportive team.
Training to be Provided
Level 2 Customer Service Practitioner Apprenticeship.
Future Prospects
Completion of the Level 2 Customer Service Practitioner Apprenticeship.
Vacancy Detail
As an Apprentice Customer Service Administrator, you will play an important role in supporting the smooth running of our office and providing excellent customer service to clients and colleagues.
Your duties may include:
- Answering incoming telephone calls and directing enquiries appropriately.
- Responding to customer emails and providing updates.
- Maintaining accurate records and updating company systems.
- Assisting with scheduling appointments and coordinating diaries.
- Producing and filing documentation.
- Supporting the Contracts and Administration teams with day-to-day tasks.
- Liaising with customers, suppliers, and engineers.
- Learning company processes and contributing to continuous improvement activities.
- Working towards achieving your Level 2 Customer Service Practitioner Apprenticeship Standard.
Other Information
Travel to and from the location of work. It is an office based role.