Sales Apprentice

Role purpose:

To support the Business Development & Contracts Director with sales, marketing, client relationships and contract administration while developing practical skills through an apprenticeship.

Working closely with the Director, you will receive training and guidance to help identify new business opportunities, support existing clients and keep sales and marketing activities organised.

Key responsibilities:

Sales and business development:

• Review daily and weekly spreadsheets showing visits and enquiries to the company website, identifying potential business leads and preparing lists of companies for follow-up.
• Research potential clients and maintain accurate contact details and records of sales activity.
• Prepare and send introductory emails to prospective clients using approved company information and templates.
• Arrange meetings and calls for the Director with prospective and existing clients.
• Follow up quotations and proposals, record responses and keep the Director informed of progress and opportunities.

Client relationships and contracts:

• Send feedback forms to existing clients, collate responses and highlight any matters requiring follow-up.
• Monitor contract renewal dates and support the Director with renewal correspondence, documentation and follow-up.
• Help maintain accurate client and contract records.

Marketing and company information:

• Review and update company profiles, presentations and supporting sales materials, ensuring information is accurate, current and consistent.
• Check the company website and social media channels regularly to ensure content is relevant and up to date, highlighting changes needed and making approved updates.
• Support the preparation of marketing content and client communications.

Tenders and pre-qualification questionnaires:

• Assist the Director with preparing tenders and pre-qualification questionnaires (PQQs).
• Gather company information, supporting documents and other material required for submissions.
• Help track submission deadlines and maintain an organised library of tender documents.

Diary management and general administration:

• Manage the Director’s diary, including arranging meetings, confirming appointments and allowing time for preparation and travel.
• Prepare meeting materials, take notes when required and follow up agreed actions.
• Provide general administrative support, including updating spreadsheets, filing documents and handling correspondence.
• Welcome visitors and prepare tea, coffee and other refreshments for meetings and the wider team as required.
• Undertake other reasonable duties appropriate to the role and level of training.