IT Support Apprenticeship
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Company: red zebra Software
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Location: Bucks, HP18 0JD
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Type: Apprenticeship
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Salary: Between £15,000.00 and £20,000.00 per week
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Sector: IT
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Ref: VAC-17267
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Application Deadline Date: 31/12/2025
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Start Date: 12/01/2026
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Positions Available: 1
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Working Week: 37.5 Mon-Friday
Brief Description
Our client is a growing software company whose field service management software provides a comprehensive Call Logging and Service Management package. The service management software also provides communication with your engineers in the field using Smartphone, Tablet or Laptop devices, speeding up paperwork and reducing time delays and costs.
Skills Required
We are looking for an IT Support Apprentice who has the following skills and experiences:
• Excellent communication skills with a desire to learn.
• Previous work experience ideally within a business-to-business environment.
• Good working knowledge of Microsoft Office and dataset tools.
Training to be Provided
You will receive the following qualification:
• Infrastructure Technician (Standard) Level 3,
• MTA Network Fundamentals/CompTIA A+/ CompTIA Network+ professional qualification,
• Functional Skills in English and maths (if required).
Future Prospects
Once you complete your apprenticeship you will be a Level 3 qualified IT Support Technician and will have a potential full-time position within the company.
Vacancy Detail
Job Title: IT Support Apprentice
Location: Aylesbury, HP20 2QP
Salary: £15,000 - £20,000 per annum DOE
Contract Type: Perm / Full time
This apprenticeship will help you to gain the relevant knowledge, skills, and behaviours to support products and services. You will learn how to implement and support software using many industry standard tools and software. You will receive regular training to maintain a good knowledge and understanding of the technologies and services that we provide.
As an IT Support Apprentice your responsibilities will include:
• Providing telephone, email, and remote login support for the product.
• Implementing the software and setting up data and reports as required for each customer
• Carrying out testing or the software when required prior to releases.
This position will be office based and you will need to live within a commutable distance to office.
To apply for this role as IT Support Apprentice, please click apply online and upload an updated copy
of your CV.