Business Administrator Apprentice
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Company: Greater Anglia Trains
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Location: London, E20 1EJ
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Type: Apprenticeship
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Salary: £23,500.00 per year
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Sector: Business Skills
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Ref: VAC-01844
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Application Deadline Date: 27/02/2026
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Start Date: 02/03/2026
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Positions Available: 1
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Working Week: Monday – Friday / typically 9-5
Brief Description
Greater Anglia is a proud winner of the 2025 Train Operator of the Year award. Join us as a Business Administrator Apprentice and be part of a dynamic team of professionals. The role will involve working independently or as part of a team to develop, implement, maintain and improve GA’s OD & Talent team’s full range of administrative services.
Qualifications Required
Maths and English at a Grade 4 or above (or equivalent) is desirable,
Personal Qualities
• Positive, proactive “can-do” attitude
• Adaptable to change
• Ability to communicate clearly across different channels
• Good judgement in day-to-day decisions
• Effective problem-solving skills
• Ability to manage priorities and meet deadlines
• Ability to work effectively as part of a team
Skills Required
• Strong written and verbal communication skills
• Competent in using a range of IT systems and digital tools
• Ability to create accurate documents
• Able to follow basic finance tasks (like processing invoices or updating records) and use simple digital tools to get the job done accurately.
Training to be Provided
Your full role and responsibilities will be set out by your employer. They will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.
You will be working towards the Business Administrator Level 3 apprenticeship standard, which includes:
•Knowledge, Skills and Behaviours
• Business Administrator L3 Apprenticeship Standard
•Functional skills in Maths and English if required
This will be delivered by your dedicated training provider, Realise.
Future Prospects
Greater Anglia is committed to providing continuous development opportunities.
Vacancy Detail
As a Business Administrator Apprentice with Greater Anglia, you will develop a highly transferable set of knowledge, skills and behaviours that can be applied in the HR and People Talent Team within a public sector environment.
You role will be to support the team and engage with different parts of the business or interact with internal / external customers to administer GA’s full range of training activities and records in coordination with the training cycle e.g. booking venues or rooms, sending joining instructions, updating training records.
• Support with the team’s budget and finance management processes e.g. raising POs, tracking spend, processing invoices and good received in line with budget provision.
• Contribute to the efficiency of GA’s OD and Talent team processes and procedures, through support of functional administration, reports and resolving issues as requested.
• To support with administering profiling reports and ordering materials.
• To help coordinate reportable completion data or refresher training need reports.
• To schedule all training and book provision of external suppliers including regular Assessor and Verifier training.
• To design or administer presentation of learning materials, slides and communications.
• Deliver responsibilities efficiently and with integrity developing a range of skills by learning and utilising different GA systems such as i-trent, My Role and ebis.
• Write communications to identify trends or to analyse data e.g. talent statistics.
• To maintain the My Role administration records analysing and reporting on data such as Talent Snapshots results, capability gaps, check-in audits etc.
• To support the Head of Talent with confidential annual talent records and preparation of succession or talent documentation, attending meetings where necessary.
• To support with the transfer of all LMS and face to face training records to ACMS and support with LMS administration tasks.
• To coordinate mentoring and coaching profiles and/or relationships.
• To coordinate bespoke administration projects e.g. talent administration, exit data.
• To support process maps and other compliance monitoring activities.
• To learn and deliver a range of other administrative tasks or projects to support the team.
What’s in it for you?
• Travel discounts: Enjoy free travel on Greater Anglia and up to 75% off with other train operators, plus discounts for eligible family members too!
• International adventures: After 12 months, unlock discounted international travel for you and your family.
• Exclusive discounts: Access the GA Hapi App for deals on shopping, dining, and fun days out.
• Vouchers for loved ones: Get 12 annual discount GA travel vouchers for family and friends to enjoy.
• Wellbeing support: 24/7 employee assistance, eyecare vouchers, flu jabs, and physiotherapy services.
• Pension perks: An opportunity to join a Defined Contribution pension with Greater Anglia adding 1.5 times your contribution.
• Family-friendly policies: We've got you covered with maternity, paternity, adoption leave and shared parental leave after 26 weeks.
• Save while you spend: Cycle to work and tech purchase schemes once you pass probation