Administration Apprentice (Service Support)
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Company: Hastings Borough Council
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Location: East Sussex, TN34 3UY
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Type: Apprenticeship
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Salary: £25,223.00 per year
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Sector: Business and administration
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Ref: NAS-2000023402
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Application Deadline Date: 09/04/2026
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Start Date: 01/05/2026
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Positions Available: 1
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Working Week: Monday to Friday, 09:00 - 17:00
Brief Description
We are looking for someone who is interested in the work of Environmental Health, Licensing and Housing Improvement & Compliance, who wants to embrace new technologies and who can use these to improve the administrative support to the services.
Training to be Provided
- East Sussex College will provide the apprenticeship framework which will include Knowledge, Skills, Behaviour, Diploma (if included), Functional Skills
- Weekly/block college attendance for Trade, Engineering and Hairdressing apprenticeships
- East Sussex College will ensure Health & Safety, and Equality & Diversity
Future Prospects
- Potential permanent full-time employment on successful completion of the apprenticeship
- This is subject to availability/funding and could be in a different area of the Council
Vacancy Detail
- Input data into the Service Team database from online forms and email in line with the Service Team procedures
- To ensure that the data is relevant and accurate and checked thoroughly for errors and duplications
- To update existing records with new information as it is received
- Send out standard information in response to enquiries from the public via email or letter
- To assess and validate service requests and applications and request further information if incomplete
- Work with team members to improve online information and forms to reduce unnecessary customer contact
- Contribute to the continuous improvement of the service processes
- Research information, run reports and obtain information from the databases and registers as needed by the Service Team
Other Information
- This role will involve long periods of computer work in a seated position
- There will also be site visits undertaken with Housing and Environmental Health Officers to observe these roles