Customer Service and Administration Apprentice

  • Company: PARKING GROUP LTD
  • Location: DURHAM, DH1 1TW
  • Type: Apprenticeship
  • Salary: Apprenticeship Minimum Wage
  • Sector: Sales, marketing and procurement
  • Ref: NAS-2000023743
  • Application Deadline Date: 10/04/2026
  • Start Date: 24/04/2026
  • Positions Available: 1
  • Working Week: Monday - Friday, 09:00 - 17:00

Brief Description

Are you looking to kick-start your career in a fast-paced, professional environment? Do you enjoy problem-solving, organisation, and helping people? Parking Group Ltd is offering an exciting opportunity for a Customer Service & Administration Apprentice to join our growing team and gain valuable, real-world business experience. 

Training to be Provided


  • Level 2 Customer Service Practitioner apprenticeship programme is delivered fully within the workplace with designated support from Derwentside College industry recognised training consultant

Future Prospects


  • Parking Group Ltd is a fast-growing organisation, this apprenticeship opportunity is a chance for someone to come into the organisation with new ideas and contribute to a well-established team

  • For the right candidate a permanent position will be available and opportunity to develop into other roles of the organisation

Vacancy Detail

Daily duties will include:



  • Managing emails, post, and general correspondence

  • Filing, scanning, and maintaining accurate records

  • Providing general administrative support across the business

  • Reviewing and processing customer appeals

  • Handling customer queries and complaints professionally

  • Liaising with internal teams and external contacts

  • Ensuring compliance with company policies and deadlines

Other Information


  • Candidate will be working from the Spennymoor office

Ready to start your adventure?