Customer Service and Administration Apprentice
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Company: PARKING GROUP LTD
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Location: DURHAM, DH1 1TW
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Sales, marketing and procurement
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Ref: NAS-2000023743
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Application Deadline Date: 10/04/2026
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Start Date: 24/04/2026
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Positions Available: 1
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Working Week: Monday - Friday, 09:00 - 17:00
Brief Description
Are you looking to kick-start your career in a fast-paced, professional environment? Do you enjoy problem-solving, organisation, and helping people? Parking Group Ltd is offering an exciting opportunity for a Customer Service & Administration Apprentice to join our growing team and gain valuable, real-world business experience.
Training to be Provided
- Level 2 Customer Service Practitioner apprenticeship programme is delivered fully within the workplace with designated support from Derwentside College industry recognised training consultant
Future Prospects
- Parking Group Ltd is a fast-growing organisation, this apprenticeship opportunity is a chance for someone to come into the organisation with new ideas and contribute to a well-established team
- For the right candidate a permanent position will be available and opportunity to develop into other roles of the organisation
Vacancy Detail
Daily duties will include:
- Managing emails, post, and general correspondence
- Filing, scanning, and maintaining accurate records
- Providing general administrative support across the business
- Reviewing and processing customer appeals
- Handling customer queries and complaints professionally
- Liaising with internal teams and external contacts
- Ensuring compliance with company policies and deadlines
Other Information
- Candidate will be working from the Spennymoor office