Business and Digital Support Apprentice
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Company: AURA INFECTION CONTROL LIMITED
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Location: Darlington, DL3 0FX
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Type: Apprenticeship
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Salary: £15,600.00 per year
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Sector: Digital
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Ref: NAS-2000027859
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Application Deadline Date: 13/05/2026
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Start Date: 18/05/2026
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Positions Available: 1
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Working Week: Monday - Thursday, 08:30 - 16:30 and Friday, 08:30 - 14:00.
Brief Description
Aura Infection Control is looking for a motivated and enthusiastic Business & Digital Support Apprentice to join our growing team. This is an exciting opportunity to gain hands-on experience across both business administration and digital development.
Training to be Provided
- Your apprenticeship training will be a fully work-based learning programme across 14-months
- Upon completion of your apprenticeship, you will achieve a level 3 qualification
Future Prospects
- A further career within Aura Infection Control available for the right candidate
Vacancy Detail
- Responding to customer queries regarding their subscription, data or certification status
- Answering the phone and supporting customers, directing the call to the correct department
- Processing customer payments promptly and abiding by data protection rules
- Communicating with other departments to ensure smooth processing
- Meeting quality, delivery, budget and environmental objectives
- Performing accurate processing of data onto various systems
- Filing paper and email data records in line with data protection laws
- Responding to and dealing with customer complaints
- Dealing with incoming and outgoing post
- Answering telephone, email and social media enquiries
- Typing up documents (e.g., letters, reports and minutes)
- Stock taking and reordering supplies
- Making travel arrangements for staff
- Supporting the development and maintenance of internal software systems
- Helping identify opportunities to incorporate AI tools and improve processes
- Troubleshooting basic technical issues and providing user support where needed