Customer Contact Advisor – Apprentice
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Company: PEABODY TRUST
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Location: Erith, Kent, DA18 4AA
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Type: Apprenticeship
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Salary: £23,133.00 per year
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Sector: Sales, marketing and procurement
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Ref: NAS-2000028283
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Application Deadline Date: 06/05/2026
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Start Date: 06/06/2026
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Positions Available: 2
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Working Week: Monday - Friday, 9.00am - 5.00pm.
Brief Description
Customer Contact Advisor Apprentice, a varied role, combining front‑of‑house reception duties with office and business support tasks. You’ll be based mainly at our Thamesmead office, with regular cover required at our Charlton office, so flexibility is important.
Training to be Provided
You will complete a Level 3 Customer Service Specialist apprenticeship alongside your role to achieve qualifications by a combination of work-based learning and day release study.
Future Prospects
Customer Service Specialist roles.
Vacancy Detail
- Welcoming residents, visitors and colleagues
- Handling enquiries face to face, by phone and by email
- Supporting operational teams and signposting queries
- Managing reception inboxes and shared spaces
- Completing admin tasks, updating records and using internal systems
- Taking part in training and development linked to your apprenticeship