IT Apprentice
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Company: NEWLYN PLC
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Location: Northampton, NN1 2NE
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Digital
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Ref: NAS-2000030505
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Application Deadline Date: 14/06/2026
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Start Date: 20/06/2026
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Positions Available: 1
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Working Week: Monday to Friday 8am to 4pm.
Brief Description
This is an entry‑level position designed to develop foundational skills in IT support. Training will be provided to enable the postholder to carry out their responsibilities effectively and to progress within the team.
Training to be Provided
- Remote learning
- 6 hours off-the-job learning
Future Prospects
Permanent position on completion of the apprenticeship.
Vacancy Detail
- Provide first‑line IT support to users by responding to queries, logging issues, and resolving routine technical problems.
- Support the setup and maintenance of user accounts across Microsoft 365, Active Directory, and other core systems.
- Assist with laptop and desktop setup, software installation, and basic troubleshooting of devices and applications.
- Help manage Microsoft 365 services, including email, Teams, SharePoint, and OneDrive.
- Monitor system alerts, perform routine updates, and support general IT maintenance tasks.
- Work with external suppliers by raising support tickets and tracking progress where needed.
- Contribute to maintaining accurate records, including asset information and support documentation