Apprentice IT Technician
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Company: St John Plessington Catholic College
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Location: Merseyside, CH63 7LF
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Digital
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Ref: NAS-2000058617
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Application Deadline Date: 12/11/2026
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Start Date: 12/12/2026
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Positions Available: 1
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Working Week: Monday to Friday, full-time position. Shifts to be confirmed.
Brief Description
St John Plessington Catholic College is looking for a motivated and enthusiastic ICT Apprentice to join its friendly IT team. This is an exciting opportunity to gain hands-on experience in a busy school, supporting staff and students with a wide range of technology while working towards a nationally recognised ICT qualification.
Training to be Provided
Information Communications Technician Level 3.
Future Prospects
Your earnings can increase over time with an apprenticeship.
Successful completion of the apprenticeship may lead to a permanent full-time role, subject to performance and business needs.
Vacancy Detail
- Logging and tracking support tickets, including all phone calls
- Escalating unresolved or more complex issues to the second line technician
- Working with the HR/data team to ensure that only appropriate accounts are active on both the local network and cloud services
- Monitoring web filtering, anti-virus, and any additional monitoring software that does not conflict with safeguarding procedures
- Maintaining the school’s wired and wireless network and ensuring they are only available to authorised users
- Conducting regular audits and health checks of on-site resources
- Handling more complex issues, such as software installations, hardware faults, and system/server configuration problems
Other Information
- The ability to absorb information readily and speedily and work under pressure
- A good team player with good interpersonal skills and the ability to work effectively as part of a growing organisation
- The ability to respond effectively and build good relationships with staff, outside agencies, and key stakeholders
- Excellent level of written and verbal skills
- Ability to exercise discretion and maintain confidentiality
- Excellent organisational skills with the ability to multitask
- Ability to use initiative and work independently
- Good IT skills, in particular Excel, Word and email