Information Communication Technician Apprentice
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Company: CLEVELAND CABLE COMPANY LIMITED
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Location: TS2 1QW
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Digital
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Ref: NAS-2000058823
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Application Deadline Date: 13/11/2026
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Start Date: 20/11/2026
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Positions Available: 1
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Working Week: Monday - Friday, 8.30am - 5.00pm. 45 minutes unpaid lunch.
Brief Description
MC Apprenticeships are currently recruiting on behalf of Cleveland Cable Company for a hardworking, reliable apprentice to join their busy team as a level 3 Information Communication Technician Apprentice.
Future Prospects
- Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available
Vacancy Detail
- Hardware Troubleshooting and Repair: Assist in diagnosing and fixing broken or malfunctioning hardware, including mobile phones, computer monitors, printers, and peripheral devices.
- Hardware Procurement and Inventory: Help manage and order new IT equipment, accessories, and replacement parts while maintaining accurate stock levels.
- Logistics and Stock Transfers: Prepare, package, and dispatch IT equipment securely to other company branches using internal stock transfer procedures.
- Helpdesk and User Support: Serve as a first point of contact for staff experiencing technical issues, logging tickets, and resolving basic hardware or software problems.
- Software Installation and Setup: Assist with setting up new computers, installing operating systems, configuring standard software applications, and creating user accounts.
- Equipment Maintenance: Perform routine maintenance checks on printers, copiers, and workstations to prevent unexpected breakdowns.
- Documentation and Asset Management: Keep detailed records of IT assets, hardware serial numbers, and equipment assignments across the organisation.
Other Information
- Ideally, the learner will hold a Full UK Driving licence