IT Business Support Apprentice
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Company: LEARNING KEY (TRAINING & CONSULTANCY) LIMITED
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Location: TS1 1LA
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Digital
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Ref: NAS-2000060425
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Application Deadline Date: 28/10/2026
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Start Date: 23/11/2026
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Positions Available: 1
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Working Week: Monday to Friday, 9.00am to 5.00pm.
Brief Description
We are seeking a motivated IT Business Support Apprentice with a strong interest in IT, keen to develop technical skills and gain experience in business support, customer service and training administration, alongside company-funded IT qualifications and industry-recognised certifications.
Future Prospects
Successful completion of the Level 3 ICT Apprenticeship could lead to a permanent role within IT or business support, with opportunities to progress into more specialised technical roles, undertake further qualifications or progress onto a higher-level apprenticeship.
Vacancy Detail
- Provide first-line IT support to learners and staff.
- Assist with setup, maintenance and troubleshooting of computers, laptops, printers and equipment.
- Support online learning platforms and digital systems.
- Carry out software installations, updates and routine maintenance.
- Support learners with technical queries and online learning access.
- Answer and direct incoming telephone calls professionally.
- Respond to email and online enquiries.
- Welcome learners and visitors to the training centre.
- Assist with enrolments, registrations and administration duties.
- Develop knowledge of Learning Key Training Academy courses and training programmes.
- Prepare training rooms and equipment for sessions.